SMS Terms and Conditions
Program Description
Opt-Out Instructions
Pronto Heating and Air Conditioning LLC ("Pronto") offers an SMS text messaging program to provide customers with updates, promotions, and service-related information. By opting into this program, you agree to receive text messages from Pronto regarding your heating and air conditioning needs.
You may opt out of receiving SMS messages from Pronto at any time by replying "STOP" to any message you receive. After opting out, you will receive one final confirmation message stating that you have been unsubscribed. You may also contact us at 405-237-3809 to opt out.
Types of Messages
Additional Terms of Use
Subscribers may receive the following types of messages: Service Updates: Appointment confirmations, technician dispatch notifications, and service completion updates. Promotional Offers: Special discounts, seasonal promotions, or new service offerings. Maintenance Reminders: Notifications about routine maintenance or filter replacement schedules. Customer Support: Responses to inquiries or support requests initiated via text.
Eligibility: You must be at least 18 years old or have parental consent to participate in this SMS program. Changes to Terms: Pronto reserves the right to modify or terminate the SMS program or these terms at any time. Updates will be communicated via text or posted on our website. Support: For assistance with the SMS program, reply "HELP" to any message or contact us at 405-237-3809 or email, support@prontoheatingandair.com. Liability: Pronto is not responsible for delays or failures in message delivery due to carrier issues, technical problems, or other factors beyond our control. Consent: By opting in, you confirm that you are the account holder or have permission to use the phone number provided for this program. By participating in Pronto Heating and Air Conditioning LLC’s SMS program, you acknowledge that you have read, understood, and agree to these terms and conditions.
Message Frequency
The frequency of messages may vary based on your interactions with Pronto. You can expect to receive approximately 2-6 messages per month, though this may increase during active service requests or promotional campaigns. Message and Data Rates The frequency of messages may vary based on your interactions with Pronto. You can expect to receive approximately 2-6 messages per month, though this may increase during active service requests or promotional campaigns. Message and Data Rates Standard message and data rates may apply as per your mobile carrier’s plan. Pronto does not charge additional fees for receiving text messages, but you are responsible for any charges imposed by your mobile carrier.
Privacy Policy
Your privacy is important to us. Any personal information provided through the SMS program, including your phone number, will be used solely for the purpose of delivering the messages described above. We will not share, sell, or disclose your information to third parties except as required by law or to provide our services. For full details, please review our Privacy Policy at: www.prontoheatingandair.com/privacy